Returns & Exchanges
At Simply Deen, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
- 3.Ship the Items
Print the provided prepaid shipping label and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.